Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Details submitted through website forms, lead forms, booking tools or email enquiries
• Information shared during calls, consultations or onboarding

We may also collect non-personal and technical information, including:

• Website usage data
• Device and browser information
• Pages visited
• Traffic source
• Advertising and campaign performance data
• Conversion tracking data

This may be collected through tools such as Google Analytics 4, Google Tag Manager, Meta Pixel, Google Ads conversion tracking and other similar platforms.

We may collect information when you:

• Submit a form on our website
• Submit a lead form through Meta, Google, LinkedIn or other advertising platforms
• Book a call through Calendly or a similar booking tool
• Contact us by email, phone or social media
• Interact with our website, ads, landing pages or marketing campaigns
• Become a client and use our marketing, automation, website or AI-related services

We use your information to:

• Respond to your enquiry
• Contact you about our services
• Book and manage consultations
• Provide marketing, advertising, automation, website or AI-related services
• Prepare proposals, strategies and recommendations
• Improve our website, advertising, reporting and client experience
• Measure website and advertising performance
• Send relevant updates, offers or marketing communications
• Comply with legal, administrative and business obligations

You can opt out of marketing communications at any time.

Grow AI Digital may use AI, automation and third-party software tools to support service delivery, reporting, communication, lead management and workflow automation.

These tools may include platforms such as Google Workspace, Meta, Google Ads, Google Analytics, Google Tag Manager, Calendly, Make.com, Vapi, OpenAI, website platforms, CRM tools and email platforms.

We only use these tools for legitimate business purposes, such as responding to enquiries, managing campaigns, improving workflows, generating reports and delivering services.

We do not sell your personal information.

Our website may use cookies, pixels and tracking technologies to understand website activity, improve user experience, measure advertising performance and retarget website visitors with relevant advertising.

These tools may include:

• Google Analytics 4
• Google Tag Manager
• Meta Pixel
• Google Ads conversion tracking
• Other advertising or analytics platforms

You can manage or disable cookies through your browser settings. Some website features or tracking functions may not work properly if cookies are disabled.

We may share your information with trusted third-party service providers where needed to operate our business and deliver our services.

This may include:

• Advertising platforms
• Analytics tools
• Booking tools
• Email and communication platforms
• Website and hosting providers
• CRM or automation platforms
• Contractors or service providers assisting with delivery

We may also disclose information if required by law, regulation, legal process or government authority.

We do not sell, rent or trade your personal information.

Some of the tools and platforms we use may store or process information outside Australia. This may include cloud-based platforms, advertising platforms, analytics tools, automation tools and AI software providers.

By using our website or submitting your information, you acknowledge that your information may be processed by third-party platforms located outside Australia, subject to their own privacy and security practices.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This may include secure cloud storage, account access controls, password protection, limited access permissions and other reasonable security measures.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, manage business records, comply with legal obligations and maintain client history.

When information is no longer required, we may delete, de-identify or securely archive it.

You may request to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal information where appropriate
• Opt out of marketing communications
• Ask questions about how your information is handled

If you submit your details through our website, ads or booking tools, we may contact you about our services, offers or relevant updates.

You can unsubscribe or opt out at any time by contacting us or using the unsubscribe option where available.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those external websites.

You should review their privacy policies before submitting personal information.

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations or privacy practices.

The latest version will always be available on this page.